App Access to The Soda and Speed Friending, and optional community gatherings.
Last updated: 27 September 2026

1. SpeakTiger and these Terms
1.1 SpeakTiger is operated by Eugene D, a sole trader (trabalhador independente) in Portugal, Rua Amelia Rey Colaço 7, 1500-037 Lisbon, Portugal ("SpeakTiger", "we", "us" or "our"). Contact: tiger@speaktiger.com.
1.2 SpeakTiger offers time-limited access, via its website https://speaktiger.com (the "Site"), to its web application at https://speaktiger.app (the "App"). The App provides a platform for guided, structured conversations. SpeakTiger also plans optional community gatherings. Together, these are the "Services".
1.3 These Terms and Conditions (the "Terms") govern the use of the Services by any person who purchases or uses them (the "User", "you" or "your"). They apply to every purchase, in every city, and are available on the Site at all times.
1.4 You must be 18 or over to purchase and use the Services.
1.5 By purchasing access to the App, you agree to these Terms. If you do not agree with them, please do not purchase or use the Services.
1.6 We may update these Terms from time to time. The version in force at the time of your purchase applies to that purchase.

2. App Access
2.1 The App offers a platform for guided, structured conversations in various formats (each a "Format"), currently The Soda and Speed Friending. When purchasing, you select one Format for a set time window on a particular date (the "Access Period"), as indicated on the Site.
2.2 Your purchase gives you access to the selected Format during the Access Period (the "App Access"). App Access includes:
(a) use of the Format on your own device, with its on-screen instructions, prompts and timers;
(b) matching with other Users of the same Access Period (where applicable). Matching is AI-assisted and based on an optional questionnaire, which we may send you at your request after the purchase. In all other cases, you are matched at random.
2.3 We provide the App Access details before or at the start of the Access Period. App Access ends when the Access Period ends, as indicated on our Site. Use of the App at any other time is possible only by prior agreement with us.

3. Using the App
3.1 App Access gives you full access to the selected Format, regardless of your location.
3.2 App Access is personal and for your own use only. However, you may gather with other Users at a location of your choice to use the Format for guided, structured conversations. In this case, each participant must purchase their own App Access, as described in 2.2.
3.3 To run Speed Friending for your own group, one participant needs administrator access, which may be provided upon request. To run The Soda for your own group, no administrator access is needed.
3.4 You may also use the App at an optional community gathering, as described in Section 4.

4. Gatherings, Community and App Support
4.1 SpeakTiger may plan optional community gatherings (each a "Gathering"), listed on the Site, where Users can meet and use the App together. Gatherings take place at a café, bar or other public place (the "Venue"). Gatherings are optional and do not limit the use of App Access.
4.2 Our role consists of planning a meeting, and not its execution. We do not host Gatherings, and we provide no guarantee as to the quality and offering of the Venues and Gatherings.
4.3 Venues are independent businesses and are not affiliated with SpeakTiger. Each Venue decides its opening hours, admission and house rules, and other customers may be present. Food and drinks are purchased directly from the Venue; please check any dietary or allergy requirements with the Venue.
4.4 We do not guarantee the number of participants at a Gathering, a particular gender ratio or age range, that you will connect with other participants, or that you will meet new people each time. We do not screen or verify Users. We may change the Venue or the composition of groups when necessary.
4.5 If you wish to join a Gathering, please check the Site for upcoming dates and arrive on time to enjoy the full experience. If you arrive more than 15 minutes after the start time indicated on the Site, you will not be able to join the Format in progress, as this would disrupt other Users. You may still join the Gathering at the end of the Format, if this does not interrupt the guided conversations.
4.6 SpeakTiger's community also connects online on Meetup, Instagram and WhatsApp, where its members (the "Community Members") can chat and stay in touch. Links to these channels are available on the Site. Joining them is free and does not give App Access.
4.7 Community Members without App Access may join a Gathering at the end of the Format, if this does not interrupt the guided conversations. To do so, they must request the Gathering details from us in advance. Requests are subject to availability, and we may decline to share the details if space at the Venue is limited.
4.8 Our customer support team ("App Support") communicates with Users, helps them set up the App, and guides and assists them as needed during the Access Period.

5. Purchase
5.1 App Access is sold online only, in advance, through the Site. It is not sold at Gatherings or Venues. App Access is available in limited numbers for each Access Period.
5.2 Purchases are processed through a third-party booking platform (the "Booking Platform"), currently Luma (https://luma.com). The Booking Platform operates under its own terms and uses its own standard terminology, which does not change the nature of your purchase as described in these Terms.
5.3 The price shown at the time of purchase is the total price payable. Payments are processed by the Booking Platform and its payment providers; we do not store your payment details.
5.4 Your purchase is confirmed once you receive a confirmation from the Booking Platform.
5.5 To use the App, you need a smartphone, tablet or computer with an internet connection and an up-to-date web browser.

6. Refunds, transfers and cancellations
6.1 All purchases are non-refundable. For each Access Period, we set up the App for a limited number of Users, prepare the server infrastructure, compose the matching in advance, prepare the set of prompts and allocate the necessary App Support resources, so we cannot reallocate an unused App Access. As App Access is provided on a particular date and at a particular time, the 14-day cancellation right for online purchases does not apply to it. Please make sure you are available during the Access Period before purchasing. We cannot refund App Access if you change your mind or do not use it, for any reason, including illness, work, travel, personal emergencies or, if you join a Gathering, late arrival.
6.2 You may transfer your App Access to another person aged 18 or over up to 48 hours before the start of the Access Period. To do so, email us at tiger@speaktiger.com with their full name, phone number and email address. Transfers requested less than 48 hours before the start of the Access Period are not possible. App Access cannot be moved to another Access Period.
6.3 If we are unable to provide App Access on the scheduled date because of a technical failure on our side, such as a server outage or an App malfunction that prevents the Format from working, we will offer you a new date. You may keep your App Access for the new date or request a full refund within 7 days of our notice; otherwise, your App Access will apply to the new date. If no new date can be offered, you will receive a full refund. Issues with your own device or internet connection are not a technical failure on our side.
6.4 Refunds are made to the original payment method within 14 working days.

7. Eligibility and rules of use
7.1 The Services are only for people aged 18 or over. You must be 18 or over when you purchase App Access or join a Gathering.
7.2 We may ask you to confirm your age. If you cannot confirm that you are 18 or over, we may end your App Access without a refund or decline your participation in a Gathering.
7.3 When using the Services, please:
(a) treat us, App Support and other Users with respect;
(b) respect a "no": if someone does not wish to continue a conversation, leave it there;
(c) follow the App's instructions.
7.4 If you join a Gathering, you must comply with the Venue's rules and applicable law.
7.5 We may end your App Access without a refund and remove you from our community channels (4.6) if you:
(a) harass, insult, threaten or intimidate anyone, online or in person;
(b) keep contacting another User who has made clear they are not interested;
(c) behave in a way that makes other Users uncomfortable;
(d) ignore the App's or App Support's instructions;
(e) misuse the App, share your access details or attempt to interfere with its operation;
(f) promote or sell products or services to other Users;
(g) share other Users' personal information or photos without their consent;
(h) breach 7.4 at a Gathering.
7.6 We may also refuse future App Access, or decline to share Gathering details, to anyone who has breached these Terms. If you believe we made a mistake, contact us and we will review our decision.

8. Photos and videos
8.1 We may take photos and videos at Gatherings and use them on the Site, on our social media and in our community channels (4.6).
8.2 If you decide to join a Gathering and do not wish to appear in them, please email us before the Gathering, or when you arrive, and we will keep you out of the photographs/video.
8.3 If you appear in content we have published and would like it removed, email us and we will remove it within 7 days.
8.4 If you share content from the App and tag SpeakTiger, we may repost it on our channels.

9. Personal data
9.1 We process your personal data in accordance with applicable data protection law. Our Privacy Policy, available at https://speaktiger.com/privacy-policy, explains how we collect and use your personal data and how you can exercise your rights.

10. Intellectual property
10.1 The App, the Site and all their content, including software, prompts, texts, designs and logos, belong to SpeakTiger or its licensors and are protected by intellectual property law.
10.2 App Access gives you a personal licence to use the selected Format during the Access Period. It may only be transferred as set out in 6.2.
10.3 You may not copy, reproduce or use any part of the App or its content for commercial purposes, including to run paid activities, without our prior written consent.

11. Responsibility
11.1 We are responsible for providing App Access as described in these Terms.
11.2 Gatherings are provided "as is". As set out in 4.2, our role is limited to planning the meeting. We are not responsible for the Venue, its premises, food, drinks or staff, or for the conduct of other Users or third parties.
11.3 You are responsible for your own conduct and belongings, and for the information you choose to share with others.
11.4 We are not liable for indirect losses or for losses we could not reasonably have foreseen.
11.5 Nothing in these Terms limits your rights under consumer law, including the legal guarantee that App Access works as described.

12. Complaints and applicable law
12.1 If you have a complaint, please contact us at tiger@speaktiger.com. We will reply within 15 working days.
12.2 You may refer a dispute to the Centro de Arbitragem de Conflitos de Consumo de Lisboa (https://www.centroarbitragemlisboa.pt).
12.3 These Terms are governed by Portuguese law. If you live in another country, you also keep the protection of the mandatory consumer laws of that country.